Yuku has Landed!

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Admin

Posts: 11073

We're back on the ground folks!  Image

No offense Amazon, Goodbye!  Image

Expect some funkiness while things get sorted and settled.  Quite a smooth ride so far, thanks to whoever!  Image

Let's have some fun!  Image

User avatar

Posts: 2390

well that was quick. i just finished sending out info about Yuku being down and now its up.
i did have a loading problem just now with another board. hmm

yep fun it will be Image

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Admin

Posts: 11073

Sally, you've been here before.
  • Broken images for a while.
  • Some people having login difficulties.
  • White pages or server errors.
  • Boards appearing to go back in time.
  • Sporadic slowness.
  • Board time issues.
  • Mobile apps not working.
  • Chatrooms down
  • Search down
Should be useable.

People having difficulty

Clear your yuku cookies.
Reboot your computer (or ipconfig /flushdns )

No work, leave 1-4 hours and try again.

Things should settle down fairly quickly, I would imagine.

User avatar

Admin

Posts: 11073

For clarification:

Yuku has just been moved off Amazon servers and onto CrowdGather servers in Los Angeles.

This was no small task. Imagine taking a car down to every last nut and bolt, throwing it in a number of bins and rebuilding it several thousand miles away.

Not everything is here and working yet. We are the early arrivals. Some will be left behind for a while longer. Mostly, these issues will resolve with a little time and patience. Try and reassure your members.

Some things just will not work. Search will be down. Chatrooms will be down. These are low priority. Priority is getting everything here, in one place, working and stable.

The job looks good so far. Please do not worry.

Hold back on tickets too. Mostly things will just come with a little time and patience. Don't overload the helpdesk please.

Your best place right now is on your board. Don't try and fix things that look broken. Leave them. Settle your members.

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Posts: 681

how come your board works and mine doesn't?   what? no smiley? I don't think I can live like thisImage

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Admin

Posts: 11073

Oh, I have your smiles! Which ones are you after?




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Reason is that I wound the rubber band.  Image

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Posts: 681

I guess I'll wait patiently for a while Image

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Posts: 136

me too.i was on .now ,nadda.just white pgs.

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Admin

Posts: 11073

Pull up a chair and set yourself down. Make a few topics or whatever. Just use this forum like it was your own.

It will come. I am sure the guys are very busy trying to stabilize things.

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Posts: 126

my board is up but i can't post anything i get a white page or it just blinks back to the beginning of the thread i'll try back later and see how it is before i worry

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Posts: 622

When I tried to connect to Yuku earlier today a page came up saying maintenance was taking place and they would be up shortly.
Now I can't get in to my group at all, only white page no message. 
I tried here and no go either.
Then oops this page came up.
So it is not up and running for all groups just yet.
It comes and goes.
Patience you say Andrew.
I'll have to go looking around for where I left it last time and try to pick it up again.Image

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Admin

Posts: 11073

Image

As some boards go down (white pages, server resets, 500 errors) others come up. Keep a few boards open and you will have somewhere to post.

I'm finding boards go down for 10-30 mins.

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Posts: 179

I still don't understand why they didn't announce a big move was happening today. Still a failure to communicate. Let people know!!

I know they said a week ago there were going to be changes soon but let people know the day of as well. Put it on help.yuku.com.

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Posts: 179

Nevermind, they were posting updates. It was inside the 11/7 post. I thought that was an old post on the help site.

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Admin

Posts: 11073

Well, I would never have looked there if you had not said. Now I need to read. Thanks!

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Posts: 42

All fine by me. I just make new topics for later, be productive. Go read a book, watch TV, take the dog for a walk. Tomorrow will be the same, but I've lots to do, and even working on a job at home means less work by the end of the week. Which means more time for my archery hobby. Image

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Admin

Posts: 11073

That's the spirit, Rachel. Image

Your board is up for me at the moment. Things seem to be settling.

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Posts: 126

well my board looks good i am able to post now as well i haven't tried anything else but looks good so far

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Posts: 16

andrew wrote:For clarification:

Yuku has just been moved off Amazon servers and onto CrowdGather servers in Los Angeles.

This was no small task. Imagine taking a car down to every last nut and bolt, throwing it in a number of bins and rebuilding it several thousand miles away.

it still would have been rebuilt in the time Yuku moved servers. i'm sorry but all this messing around is loosing members to facebook, it hasn't just been today we have had one problem or another for the last month,
mick

User avatar

Posts: 4

Yuku has landed 6 hours in the future....I hope they get the time straightened out !!Image

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