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Posts: 11073 |
*looks for the yawn emoticon*
You'll get there. |
Posts: 681 |
I installed the new version of FF! but the problem still there!
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Posts: 11073 |
I have to ask just to make sure, you did remove your old Firefox profile before re-installing? |
Posts: 681 |
I'm not sure I understand what you mean by "profile"...I only installed FF as a backup cause when I was on DialUp IE didn't work sometime...I really do not use FF..to un install it I went to program and clicke "un install" as the directions said to do
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Posts: 11073 |
Maybe you think we are straying away from the original issue but I assure you that we are not. We are attempting to use something that creates an error (a clear sign of something not right) to try and locate the cause of the issue, maintaining the functionality that you already have with IE7 while we do so. It may be a completely different issue but it is something that is causing a malfunction on your PC and this could affect many things, including your posting videos issue in IE7.
Using Add/Remove only removes part of the installation and we need to ensure that all your settings are wiped clean, otherwise a new install will simply inherit them. I have pasted below from my earlier link. We need to make sure that your profile was definitely deleted before re-installation. Knowing that it was a clean install, and not working, highlights an issue somewhere else. Believe me, we don't want to go there unless we absolutely have to.
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